Returns & Exchanges
At HIVE Palm Beach, we want you to be completely satisfied with your home decor and lifestyle purchases. If you are not entirely happy with your order, we accept returns on eligible items within 30 days of delivery for a refund or store credit.
Initiate Your Return
Contact our customer concierge team with your order number and the list of items you wish to return to receive a Return Authorization (RA) number.
Pack With Care
Securely pack the unused items in their original packaging, ensuring delicate home goods are well-protected to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please note that return shipping fees may apply.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing